Terms of order and shipment
- Orders are shipped to all countries of the European Union and the European Economic Area. For customers outside the Baltic Sea region, seedlings are shipped in October and November.
- The description of the seedlings sold by the company "Mežs un Vide" SIA mentions the appropriate winter hardiness zones.
- Please note that most seedlings are introduced species and should be planted in protected areas. You should avoid planting in frost pockets, on northern slopes, etc.
- Purchases made during the active vegetation of trees are sent when the trees enter their dormant (leafless) period.
In the event of frost below -5C, shipments may be sent after the frost period - In the event of an incorrect shipment, the company will send the missing item or refund the money for the shipment.
- The company guarantees that healthy plants without diseases and pests are sent to customers.
- Customers are informed that upon receiving the product they purchased live plants and they must take full responsibility for planting and maintenance.
- If the plant has died during cultivation, please send a description with a photo of what has been done since the opening of the package until the fact was established.
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Orders are subject to the laws of the Republic of Latvia
- The goods can be returned within 14 days, with the buyer covering the shipping and packaging costs. Returns do not apply to live plants.
- In case of any uncertainty, send an email with a question to info (at) mezsunvide.lv